Privacy Policy

Iconmmerce respects your privacy. This Policy explains how we collect, use, share, and protect your data when you access our website and shop at our store.

 

1) Who we are (Data Controller) Iconmmerce

Address: Rua Jambolão, 301, Parque Viana, Barueri, SP

Contact: iconmmerce@outlook.com | +55 11 96574-0681

2) What data we collect We may collect:

• Registration and contact data: name, email, phone number, shipping/billing address.

• Purchase and customer service data: items purchased, order history, messages sent via chat/forms.

• Payment data: information required to process payments (generally, we do not store full card details; this is handled by the payment provider).

• Browsing data: IP address, date/time, pages visited, device/browser, cookies, and similar identifiers.

 

3) How we use your data

We use your data to:

• Process orders, payments, delivery, and returns.

• Create and manage your account (where applicable).

• Respond to requests via chat and forms.

• Send order-related communications (confirmations, status updates, support).

• Improve the website and user experience (security, fraud prevention, performance, and analytics).

• Marketing (where permitted): offers, news, and campaigns.

 

4) Legal basis (LGPD)

We process data based on:

• Contract performance (to sell and deliver products).

• Compliance with legal/regulatory obligations (e.g., tax records).

• Legitimate interest (security, fraud prevention, service improvement).

• Consent (e.g., promotional communications and certain cookies, where applicable).

 

5) Data sharing

We may share data with:

• The Wix platform (hosting, store, forms, member areas, and site features).

• Payment providers (to process transactions).

• Carriers/delivery services (for shipping).

• Communication and support tools (e.g., chat and transactional emails).

Authorities, when required by law.

6) Cookies and similar technologies

We use cookies for:

• cart/checkout functionality and login,

• security,

• preferences,

• metrics and marketing (when enabled).

You can manage cookies in your browser and, where available, via the site's consent banner.

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7) International transfer

Your data may be processed in other countries (e.g., where our service providers operate). In such cases, we adopt measures to protect the data in accordance with applicable law.

 

8) Retention and security

We retain your data only for as long as necessary for the purposes of this Policy and legal requirements. We implement technical and organizational measures to protect the information, but no system is 100% secure.

 

9) Your rights (LGPD)

You may request:

• confirmation of and access to data,

• correction, - anonymization/deletion (where applicable),

• portability,

• information regarding data sharing,

• withdrawal of consent,

• objection to processing based on legitimate interest (where applicable).

 

To exercise your rights, please contact us at *iconmmerce@outlook.com.

 

10) Privacy of minors

Our site/store is not directed at minors. If you believe we have collected data from a minor inappropriately, please contact us for its removal.

 

11) Changes to this Policy

We may update this Policy periodically. The current version will be available on the site, along with the update date.

 

12) Contact

Privacy-related questions: *iconmmerce@outlook.com | +55 11 96574-0681

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